Contact Us

HelpDesk support is available from 8-5 on work days by email (2 hour response time):

For off-hours support or connectivity problems, the AIS Helpdesk is staffed 24/7 and can be
reached at: helpdesk@ais.ucla.edu, or 310/206-6951.

CyberPay and E-check
Johnny Pugh	x5-2094	jpugh@finance.ucla.edu	Testing and problem resolution
Gabrielle Jones	x6-3377	gjones@finance.ucla.edu	Questions and testing
Miriam Gomez	x6-1466	mgomez@finance.ucla.edu	Questions and testing
Ray Bhakta	x6-5868	srrb0@smtp.ais.ucla.edu	Testing and problem resolution
Departmental Deposit Form (DDF)
Magaly Pitterson	x5-2251	mpitterson@finance.ucla.edu	Training, assistance
Anita Chua	x5-2181	achua@finance.ucla.edu	Training, assistance
Amy Felix	x4-3690	afelix@finance.ucla.edu	Training, assistance
Point of Sale Systems
Marsha Lovell	x6-6034	mlovell@finance.ucla.edu	Review and approval
Maaza Woldemusie	x-48779	mwoldemusie@finance.ucla.edu	Review and approval
Credit Card Terminal Merchants
Shirley Rayner	x5-6347	srayner@finance.ucla.edu	Merchant ID set up/hardware
Julie Keller	x6-1515	jkeller@finance.ucla.edu	Merchant ID set up/problems
Third Party Processors
Marsha Lovell	x6-6034	mlovell@finance.ucla.edu	Review and approval
PCI Information
Marsha Lovell	x6-6034	mlovell@finance.ucla.edu	Requirements and approval
Magaly Pitterson	x5-2251	mpitterson@finance.ucla.edu

CyberPay and E-check