DDF Directly to the Bank of America FAQ
For DDF Preparers and Reviewers Only

June 18, 2009

Effective June 1, 2009 all DDF submitted for currency, coins and checks need to be sent directly to Bank of America via Dunbar. Campus wide training was conducted during the month of May to discuss the process and to deliver starter kits of Bank of America deposit tickets and bags. To ensure the success of this implementation we have develop the following Frequently Ask Question (FAQ):

DDF Merchants

Recently the online Departmental Deposit Form (DDF) program was enhanced and credit cards can now be authorized through this system. DDF is routed through the CyberPay back end processor so it complies with all PCI requirements. It was developed to provide a Mail Order, Telephone Order (MOTO) environment online for departments to aid in PCI compliance.

Training

DDF Web Entry - Introductory course on making deposits with DDF.
DDF Credit Card Web Entry - Authorize credit cards, report on transactions.
DDF Credit Card Returns - Learn how to properly credit your customers accounts.

Points of Contact

E-mail: cyberpay@finance.ucla.edu

Anita Chua x52181,
Magaly Pitterson x52251

Topics

  • Merchant ID (MID) Setup Requirements: CyberPay Merchant Agreement, UCLA Operating Guide, Departmental Financial Deposit Process Course.
  • You must provide a cost/benefit analysis before you can accept credit cards
  • Annual Expectations: Credit Card PCI training is now mandated for ALL individuals who work with credit cards – running transactions, settling, reconciling, storage.
  • Costs: Pass through costs for bank charges and interchange charges; $.24 per transaction.
    PCI Compliance will be certified by UCLA and not expected of each merchant.

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    About Us

    UCLA Payment Processing is a service of Student Financial Services.

    We offer a complete suite of cash management and payment processing tools to help your campus department. Our diverse portfolio of services includes CyberPay, e-check processing, Point of Sale (POS) credit card terminals, third-party processing, Dunbar armored car service, and tradition campus cashiering.

    We also stay on top of the latest campus and system-wide cash-handling policies and manage Payment Card Industry (PCI) compliance. Contact us with any questions about the services we provide.